Blog

Building together: The power of early customers & on-site collaboration

By Jeroen Borloo

Published on

Some things just can’t be done remotely.

Sometimes, you need to be with your customer: seeing their challenges firsthand, understanding their workflow and co-creating solutions that make an impact.

That’s exactly what we did with our very first customer, Spot Workshops.

Anthony and Jeroen had the pleasure of being welcomed by Sientje and Glenn at their office, where we worked side by side to implement our ExperienceAI agent on-site.

Spot Workshops is on a mission to bring workshop hosts in Belgium and the Netherlands closer to their audience. And just like they connect people to new experiences, they’ve helped us shape our digital employee into a true assistant—one that guides potential customers through their journey, reducing friction and boosting conversions.

For us, those first customers are everything. They’re not just buying a product, they’re co-architects of something bigger. They push us, challenge us and help refine every interaction. That’s why we believe in phased implementation: starting small, iterating fast and growing together.

The result? A smarter, more intuitive ExperienceAI assistant that’s continuously evolving alongside the businesses it supports.

💡Want to see how Spot Workshops is helping workshop givers?

Check them out here!

A big thanks to Sientje and Glenn for the warm welcome and collaboration! Here’s to many more on-site moments and digital employees that make a difference.

#ExperienceAI #CustomerCollaboration #DigitalEmployee #Innovation #SpotWorkshops