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☝️ How event organizers choose venues (and how to win them over)

By Jeroen Borloo

Published on

We've spoken to tons of office managers, marketers, and event planners. Here's what they told us.

💬 Questions will come. Be ready.

"What AV equipment is available?" "Where can I park?" "Can I bring my own catering?" These are easy questions. If people don't get answers fast, they may book elsewhere.

👑 Google is still king

Most people find venues by Googling. SEO, clear venue details, and fast responses means more bookings.

🤔 Don't make the customer guess

Can your venue actually support their event? Can you handle the attendee count? The fully vegetarian catering? Provide crystal clear information upfront.

🙌 Better yet—assist them!

Offer interactive tools to check fit, suggest alternatives if there's a mismatch, and have staff (or AI) ready to help. 🎉

Want repeat bookings?

Make it easy.
Convenience builds loyalty. Be easy to book, easy to work with, and easy to rebook.

The Future of Venue Booking?

✨ Answer questions instantly
✨ Be Google-friendly
✨ Make suitability obvious
✨ Assist, don't just inform
✨ Create an easy, seamless booking process

We're working on AI tools to make this happen.

Want to be part of it? Let's chat! #ExperienceAI #Innovation #CustomerExperience #AIAssistants #Rookoo #eventmanagement