A few things stand out:

People are polite

Over 80% of conversations end with a "thank you." It's a small thing, but it says a lot about how natural these interactions feel.

The way we communicate is shifting

Instead of back-and-forth messages, people are dropping full-on brain dumps, laying out their problem in one go and letting the agent figure out the details. Exactly where AI shines.

Less hesitation, more engagement

We're seeing a rise in requests. It seems people feel more comfortable asking an AI a question than a human, no fear of judgment. It's exciting to see these shifts happen in real time. And this is just the beginning.