Feature

Smart calendar

One calendar. Your team and your AI agent both read and write to it. When a customer asks if Saturday the 14th is available, they get a real answer in seconds. No calling the office, no 'let me check and get back to you.'

Real-time answers, automatic bookings

'Is Saturday the 14th available?' It's the question your venue gets asked most. With Rookoo, the answer is always accurate, whether it comes from your team or your AI agent. Both work from the same calendar. When a customer asks your AI agent about availability, it reads the calendar live and responds in seconds. When a booking is confirmed, the agent writes the allocation directly. Your team doesn't need to update anything manually.

Buffers, statuses, and clarity

Each booking has start and end times, plus configurable buffer periods for setup and teardown. So when the agent says a slot is free, it actually is. Allocations have clear statuses: confirmed, tentative, or cancelled. Your team sees at a glance what's locked in and what's still pending.

One calendar, one truth

The calendar syncs with Google Calendar and Outlook through standard integrations, so your team can keep using whatever tool they're already comfortable with. And if your venue works across time zones, scheduling stays accurate everywhere. The point is simple: one calendar, one version of the truth. No conflicting spreadsheets. No 'I thought that date was still open.' Your AI, your team, and your customers all working from the same information.

  • Your AI agent checks availability in real time
  • Prevents double bookings automatically
  • Syncs with Google Calendar and Outlook
  • Buffer times for setup and teardown built in
  • Confirmed, tentative, and cancelled statuses

Almost every double booking I've seen happened the same way. One person checked their spreadsheet, another checked their email, and a third checked a shared Google Calendar that was two days out of date. The smart calendar exists so there's only one place to look. One truth.

Anthony Meirlaen
Co-Founder & CTO, Rookoo

Anthony Meirlaen, Co-Founder and CTO of Rookoo

Made with love for the event professional

Your 24/7 digital colleague

Your Rookoo digital colleague handles event inquiries while you sleep. A customer messages at 11 PM asking about a corporate dinner for 80? The agent checks your calendar, confirms availability, and qualifies the lead. By morning, it's ready for your team.

  • Trained on your venue data and business rules
  • Checks and manages your events calendar
  • Fills your CRM and booking software automatically
  • Hands off to your team with full context
  • Works across chat, WhatsApp, email, Instagram, and SMS
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Event management

Every event gets its own workspace. The inquiry, the conversation, the bookings, the documents, the timeline. All connected. Your team sees the full picture from first inquiry to final wrap-up without switching between tools or chasing updates.

  • One workspace per event, everything linked
  • Clear stages from inquiry to archived
  • Resource allocations with dates, buffers, and statuses
  • Shareable event pages for your customers
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Event playbooks

Rookoo reads every conversation, every event detail, and every calendar booking. Then it builds a step-by-step plan for event day. Dietary requirements buried in a WhatsApp message? AV setup agreed over email? It's all in the playbook. Your team walks in prepared.

  • Auto-generated from real conversations and event data
  • Step-by-step with clear responsibilities and timing
  • Track progress live as your team executes
  • Required and optional steps, clearly marked
  • No more carrying everything in your head
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One inbox for every channel

Your event inquiries probably live in five different places right now. Email, WhatsApp, Instagram DMs, maybe a shared mailbox. Rookoo puts them all in one inbox where your team and AI assistants share the same context. Everyone sees what's happening and who's handling it.

  • Every channel in a single shared inbox
  • Your team and AI assistants, side by side
  • Automatic assignment with clear ownership
  • Full conversation history at a glance
  • SLA tracking and CSAT surveys built in
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Integrations

Rookoo connects to the CRM and booking tools your team already uses. Data flows between systems automatically. No duplicate entry, no manual exports, no 'did you update the spreadsheet?' conversations.

  • Works with leading CRM and booking systems
  • Automatic data sync across your tools
  • No more duplicate entry or manual exports
  • Your data stays consistent everywhere
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Reporting

Which channels bring in the most inquiries? How fast does your team respond? Where do leads drop off? Rookoo pulls data from every conversation, booking, and event so you stop guessing and start seeing what's actually happening.

  • Conversation, event, and booking data in one place
  • Response times, resolution rates, and SLA tracking
  • Agent and AI performance, side by side
  • CSV export for your own analysis
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Security

Your data stays in the EU. We run regular penetration tests. We're GDPR compliant by design, not as an afterthought. Every customer has a data processing agreement. Because trust isn't something you bolt on later.

  • EU-hosted infrastructure
  • Regular vulnerability scans and pen testing
  • GDPR compliant by design
  • Data processing agreements with every customer
  • Enterprise-grade security standards
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